Shipping policy

Shipping & Refund Policy

Effective Date: [7/2026]

Shipping

  • The OLCC requires us to limit shipments to 2 bottles per product, and 6 bottles total per order.

  • We currently ship orders within Oregon.

  • Orders are fulfilled once a week, so your order will be shipped between 1-7 days from the date you placed an order. We ship via UPS Ground, and delivery times vary by location, but average delivery time from shipment date is about 1-2 days.

  • All alcohol shipments require the signature of an adult 21+ with valid ID. Carriers cannot leave packages unattended. They will make 3 attempts to deliver before the package will be returned to sender.

  • Shipping costs are calculated at checkout based on weight and destination. 21+ age verification requires an additional fee from UPS in addition to shipping which is about $10 (this fee is reflected in your total shipping cost).

Refunds & Replacements

  • Due to OLCC (Oregon Liquor Control Commission) regulations, we cannot accept returns of alcohol once it has left our facility.

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@kachkaspirits.com. We will replace the item or issue a refund at our discretion.

  • Refunds will be processed back to the original payment method.